Privacy Policy
Last updated: July 1, 2026. This policy describes how ROOTORA handles your data.
Information We Collect
When you create an account, place an order, or contact us, we collect information such as your name, email address, phone number, delivery address, and payment details. We also collect browsing data through cookies to improve your shopping experience.
How We Use Your Information
We use your data to process orders, communicate delivery updates, provide customer support, and send marketing communications (with your consent). We do not sell your personal information to third parties.
Data Sharing
We share necessary information with delivery partners and payment processors to fulfill your orders. All third-party partners are contractually required to protect your data and use it only for the services they provide to ROOTORA.
Data Security
We implement industry-standard security measures including SSL encryption, secure payment processing, and access controls to protect your personal information.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting hello@rootora.com. You may also opt out of marketing emails using the unsubscribe link in any promotional message.
Contact
For privacy-related inquiries, contact our Data Protection Officer at hello@rootora.com.