Browse our shop, add items to your cart, and proceed to checkout. We accept major payment methods including bKash, Nagad, and credit/debit cards.

Orders can be modified or cancelled within 2 hours of placement. Contact us at hello@rootora.com with your order number.

We accept bKash, Nagad, Visa, Mastercard, and cash on delivery (Dhaka only, orders under ৳5,000).

Dhaka: 1–2 business days. Other major cities: 2–4 business days. Rural areas: 4–7 business days.

Yes — free delivery on orders over ৳2,000 within Dhaka. A flat ৳120 fee applies to smaller orders.

Fresh produce is harvested and shipped within 24 hours in insulated packaging to maintain quality.

Unopened non-perishable items can be returned within 7 days. Perishable items with quality issues are eligible for refund or replacement within 24 hours of delivery.

Photograph the damage and contact us within 24 hours. We will arrange a replacement or full refund.

Organic products carry certification from recognized Bangladeshi and international bodies. We verify certificates during our farm visits.

Each product page links to the farmer profile when available. We also publish farmer stories on our blog and social channels.